TERMS & CONDITIONS

1. Rates:
Our prices fluctuate depending on the daily rate and are denoted in Vietnam Dong.

 

2. Reserve your table: 
When you successfully make a table reservation on the website, we will send a confirmation email to you. Your table will be held for 30 minutes, after that we follow the right to cancel your reservation.

 

3. Group booking:
– For large groups or travel agencies: please contact us at email info@ambassadorclubvn.com to have exact information as well as receive special rates.
– For groups larger than 20 guests: require to make a deposit or pay 100% of the total cost.
– Exact cancellation policy:
If canceling above 72 hours prior to arrival, guests can be refunded totally without any charge.
From 72 hours to 24 hours prior to arrival, guests can be refunded by 50% of the total value if deciding to cancel 
Within 24 hours prior guests arrival, 100% of the total value will not be refunded. 

 

4. Refund of Unused Services:
No refunds or exchange can be made in respect of accommodation, meals, sightseeing tours, transports, or any other services which are included in the tour prices but not utilized by the tour member.

OTHER FAQS

1. What are the opening hours of Ambassador Club?
Our restaurant is open from 7:00 am to 10:00 pm daily, including weekends.

 

2. How can I reserve a table at your restaurant?
You can reserve a table through our official website, Facebook page, or by calling our hotline.

 

3. How can I get there?
Private car or bus could be your way. If you are coming from Cam Ranh International airport, it will take you about 45 minutes to get here, but transferring from Nha Trang city center will take just about 20 minutes. 

 

4. Can you introduce additional services at your restaurant?
Besides special all-day dining, Ambassador Club features dynamic live bands, vibrant music, and performances by well-known singers.

 

5. What are payment methods accepted at your restaurant?   
We currently accept cash, credit cards (card swiping fee depends on the policy of the customer’s bank) and via mobile payment apps.

 

6. Are there any special policies for children at your restaurant?
Yes, of course. We have a preferential policy for kids under 1.3 meters tall.
Under 1,1 meters tall children are totally free
Between 1,1 meters and 1,3 meters are charged at 50% of an adult’s price per person. 

 

7. I am a vegetarian, is there any particular menu suitable for me?
Our restaurant offers a special menu tailored for vegetarians.

 

8. Can we make use of the pool for swimming?
You are allowed to use the pool with an additional fee of 50,000 VND per towel.

 

9. Does your restaurant provide services for hosting events or special occasions?
Accommodating up to 1000 people, we can provide a wide range of events, including weddings, corporate functions and birthday parties among others. Please contact us for any inquiries via email address: info@ambassadorclubvn.com

 

10. Can you introduce additional services at your restaurant?
Besides special all-day dining, Ambassador Club features dynamic live bands, vibrant music, and performances by well-known singers.

 

 

Reservation!

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